What you can ask your coach
The gold circle opens a conversation with the coach that wrote your plan. It already knows your week, so you can get straight to the point.
Opening it
Tap the gold circle at the bottom right of Home, Agenda, You or any workout screen, or the Talk to your coach link at the foot of those pages. Close it with the cross, by tapping outside it, or by dragging it down.
The suggestions change with the screen
The chips above the message box are shortcuts to whole questions, and they follow where you opened the chat from. On Home they are about your training status and the week ahead. On Agenda they are about rebalancing and rest. On a workout they are about that session, such as shortening it or making it harder.
Open the chat from a session you have already finished and the chips change again, to questions about how it went. A finished session cannot be rewritten, so it is not offered.
What it can change for you
Your coach can reschedule a session, skip one, add one, remove one, change what is in one, add or remove an exercise, and rebuild your whole plan. Every one of those shows you a confirmation card first, which is covered on the next page.
Leave the details open, like asking for a short extra session this week, and your coach picks them from your plan and shows you the card. Confirm it, dismiss it, or ask for something different.
For things that have their own screen, such as goals, injuries, sports and races, it gives you a link straight to the right page rather than doing it blind.
Where it stops
It is a training coach and it stays inside that. It will not diagnose an injury or suggest treatment, and it will not give you nutrition advice beyond fuelling around a session.
Ask it something well outside training and it says so plainly and invites you back to your plan. That is not a fault, it is the boundary.
If you have reported a pregnancy, every message gets the same answer: it is not the right coach for that yet, and how to switch to postpartum once you are no longer pregnant.
Your conversations
Chats are kept. Reopening picks up where you left off, the clock icon shows your earlier conversations by their first line, and the plus starts a fresh one. Nothing is storeduntil you send your first message.
Your coach also keeps short notes about durable things you tell it, such as an exercise you love or a standing commitment. You can read and delete every one of them under You, Settings, Collected personal data.
Common questions
- Where is the chat?
- The gold circle at the bottom right of Home, Agenda, You and any workout screen. There is also a Talk to your coach link at the bottom of those pages.
- Does my coach know my plan?
- Yes. It knows your sessions, your sports, your goals, your race, what you have logged and anything you have reported. You do not need to explain your week to it.
- Why did my coach put a session on that day?
- Ask it. It answers from what else is on that day and the reason it wrote when it planned the session, and says so if the session breaks one of its own rules.
- Will it tell me what to eat?
- No. It covers fuelling and hydration around a session, and nothing beyond that. No calorie targets, macros, meal plans or supplements. Nutrition is planned for a future update.
- Can it tell me what my injury is?
- No. It will not diagnose anything or suggest treatment. It keeps your training conservative around pain and points you to a physio or a doctor. For anything alarming, such as chest pain or fainting, it tells you to stop and seek help rather than adjusting your session.
- It said my answer didn't come through.
- Tap Send again and your message goes to your coach once more. If it says it didn't manage an answer just then, ask again, in other words if you like.
- It replied that it only helps with training.
- That is the answer to a message it read as off topic. Ask it about your plan, your sessions, your sports, recovery or using the app and it will pick straight back up.
Still stuck
Open the app, go to You, and tap the feedback row at the bottom. It reaches a person, not a queue. Or write to hello@smashcoach.app.