Your trial and Pro
Every new athlete gets two weeks of Pro with no card. When it ends nothing is charged, because there was never a card to charge.
The trial
Two weeks, starting when you finish signing up. No card, no payment details, nothing to cancel. Because there is no card on file it cannot roll into a paid subscription. It just stops.
Your remaining days are on the Plan and billing row under You, Settings, and on the page behind it.
What you keep either way
Your calendar, every session you have logged, your history and your training record stay yours whether or not you subscribe. Nothing is taken away when a trial ends.
Pro is the coaching itself: your plan written and adjusted for you, rebuilt when your goals, races or injuries change, chat that knows your plan and your history, and warm-ups for your own sessions, written as your coach plans each week.
Subscribing
On the Plan and billing page, choose monthly or annual, then Continue to payment. Prices there are shown in your own currency with tax included.
Payment is handled by Paddle, who are the seller on your invoice. Your card details go straight to them and never reach us.
If the checkout does not open, an ad or content blocker is the usual cause. Try again, or open the page in your normal browser. Nothing is charged when it fails.
Right after paying
You land on a confirmation page and your subscription usually switches on within a few seconds. If it takes longer, the page says so and asks you not to pay again, because the payment has already gone through.
If it has not switched on within an hour, write to hello@smashcoach.app and we will sort it out.
Common questions
- Will the trial charge me when it ends?
- No. It takes no card at all, so there is nothing to charge. When it ends it simply stops, and you carry on with everything you have logged.
- What happens to my training when the trial ends?
- It stays. Your calendar, your sessions, your history and everything you logged are yours to keep. Subscribing brings the coach back.
- Where do I see how long is left?
- You, Settings, Plan and billing. The row itself shows the days remaining before you even open it.
- Where are the prices?
- On the pricing page on this site, and on the Plan and billing screen in the app, where they are shown in your own currency with tax included.
- It will not let me subscribe.
- Check whether your email is confirmed. Until it is, the account cannot be signed into from another device, so subscribing is held back. The screen tells you and offers to send the confirmation again.
Still stuck
Open the app, go to You, and tap the feedback row at the bottom. It reaches a person, not a queue. Or write to hello@smashcoach.app.